Personal Data Protection Privacy Notice
This notice explains how Renevo Energy Ticaret A.Ş. processes personal data through its website, quotation forms, contact requests and digital services.
1. Data Controller
Your personal data is processed by Renevo Energy Ticaret A.Ş. as data controller under Turkish Personal Data Protection Law No. 6698. You may contact us at info@renevoenergy.com or +90 (312) 285 66 67.
2. Categories of Personal Data
- Identity and contact data: full name, telephone, email, and company or institution details.
- Request and transaction data: project subject, site details, message content, quotation or appointment request.
- Transaction security data: IP address, submission time, and technical device and browser records.
- Marketing and analytics data: cookie preferences, website usage statistics and campaign interactions.
3. Purposes of Processing
- Receiving and responding to quotation, site survey, appointment and preliminary project assessment requests.
- Directing requests to the appropriate team for wind, solar, hybrid, storage, EPC and maintenance services.
- Operating the website, forms, live assistant and security processes.
- Meeting legal obligations, managing disputes and securing records.
- Sending information, campaigns and marketing communications where explicit consent has been provided.
4. Legal Grounds
Your personal data is processed under Article 5/2 of KVKK on the grounds of entering into or performing a contract, meeting legal obligations, establishing, exercising or protecting a right, and legitimate interests. Explicit consent is relied upon for marketing, certain analytics cookies and commercial electronic communications.
5. Recipients of Data
Your data may be shared with hosting, email, security, CAPTCHA, analytics, CRM and technical support providers only to the extent required to deliver those services. It may also be disclosed to competent public authorities where legally required.
6. Retention Periods
| Record type | Retention approach |
|---|---|
| Quotation, site survey and contact requests | Generally retained for three years after the request is concluded. |
| Transaction security and log records | Generally retained for one year for security and audit purposes. |
| Records subject to legal obligations | Retained for the period prescribed by applicable law. |
7. Your Rights under Article 11 of KVKK
- Learn whether your personal data is processed.
- Request information about the processing.
- Learn the purpose of processing and whether the data is used accordingly.
- Learn the third parties to whom the data is transferred in Türkiye or abroad.
- Request correction of incomplete or inaccurate data.
- Request erasure or destruction under the conditions set out in KVKK.
- Object to processing and request compensation if you suffer damage.
8. How to Exercise Your Rights
You may submit requests concerning your rights, together with information sufficient to verify your identity, to info@renevoenergy.com. Requests are assessed within the time limits prescribed by KVKK.
By submitting a form or quotation request, you acknowledge that you have been informed about the processing of your personal data under this notice.